Frequently Asked Questions (FAQ)

General Questions

What is Faibra?

Faibra is an independent eCommerce brand offering a curated selection of sarees and ethnic wear. Our collection includes sarees in different colours, patterns, fabrics, borders, and traditional designs.

What type of sarees does Faibra offer?

Our collection includes sarees featuring traditional and contemporary-inspired patterns, decorative borders, floral and paisley motifs, and different fabric options. Product-specific details are provided on each individual product page.

Are the colours shown on the website accurate?

We make reasonable efforts to display product colours accurately. However, the actual colour may appear slightly different depending on lighting conditions, photography, and individual device or screen settings.

Does every saree come with a blouse piece?

Blouse-piece availability can vary by product. Please check the product description and specifications of the individual saree before placing your order.

Product & Sizing

How do I know the saree's fabric and measurements?

The fabric, saree length, blouse-piece details, and other available specifications are provided on the respective product page. We recommend reviewing these details before purchasing.

Can the saree design or pattern vary slightly?

Minor variations in pattern placement, texture, or appearance may occur due to the characteristics of textile production and photography. The primary product design and specifications will be as described on the product page.

How should I care for my saree?

Care instructions can vary depending on the fabric and construction of the saree. Please follow the care instructions provided with the product or on its product page. When in doubt, gentle handling and appropriate fabric-specific care are recommended.

Shipping & Orders

Do you ship across India?

Yes! We provide pan-India shipping. Whether you are in a metro city or a remote town, we'll get our fragrance to your doorstep.

How long will it take to receive my order?

Orders are typically processed within 24–48 hours. Depending on your location, delivery usually takes 3 to 7 business days.

Can I return a bottle if I don't like the scent?

Due to the personal nature of fragrances and to maintain hygiene standards, we generally do not accept returns on opened bottles. However, we offer Discovery Sets so you can sample our scents before committing to a full-sized bottle.

Shopping With Faibra

How can I choose the right saree for an occasion?

You can select a saree based on its colour, pattern, fabric, border, and overall design. Product pages provide relevant details to help you make an informed choice for weddings, festivals, family functions, celebrations, or other occasions.

Is every product exactly as shown in the images?

We aim to represent our products accurately through photographs and descriptions. Slight differences in colour or appearance may occur because of lighting, photography, screen settings, and the natural characteristics of fabrics.

How can I contact Faibra?

For questions about products, orders, shipping, returns, or other concerns, please use the contact details provided on our website. Our support team can assist you with your query.